TAHIR UMARDIN

Ensured immediate assistance and upheld hospital compliance for diverse patient populations, enhancing service standards in a high-volume pediatric environment.

Facilitated clear, compassionate, and multilingual communication for patients and families, fostering inclusivity and understanding across diverse backgrounds.

Accurately logged and managed formal complaints using the RLDatix system, collaborating with relevant departments to resolve issues and improve patient satisfaction.

Conducted inpatient long-term care round surveys and managed inbound patient calls with precision, contributing to comprehensive patient feedback.

Partnered with clinical and administrative leaders on quality improvement initiatives, directly contributing to enhanced patient care outcomes.

Managed company-wide HR calendar and scheduled critical internal meetings and events, streamlining coordination for HR Director and senior leadership.

Coordinated end-to-end new hire procedures, including orientation, documentation, and handbook administration for all new employees, ensuring smooth integration.

Administered and maintained accurate employee records in HRIS systems, ensuring data privacy compliance and efficient access for HR operations.

Assisted in payroll processing by verifying employee time and compensation details, contributing to timely and error-free payroll cycles.

Maintained and issued critical internal documentation (e.g., contracts, policy updates, leave records), flagging and resolving discrepancies to ensure compliance.